{"id":1792,"date":"2023-10-03T15:35:58","date_gmt":"2023-10-03T19:35:58","guid":{"rendered":"https:\/\/staging1.sleemanpromo.ca\/apple\/?page_id=1792"},"modified":"2024-05-01T18:52:07","modified_gmt":"2024-05-01T22:52:07","slug":"support","status":"publish","type":"page","link":"https:\/\/staging1.sleemanpromo.ca\/apple\/support\/","title":{"rendered":"Support"},"content":{"rendered":"[vc_row type=”full_width_background” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_color=”#e8e6e3″ scene_position=”center” top_padding=”4%” bottom_padding=”8%” top_padding_tablet=”4%” bottom_padding_tablet=”4%” top_padding_phone=”4%” bottom_padding_phone=”4%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” color_overlay_2=”#111111″ advanced_gradient_angle=”180″ overlay_strength=”0.8″ gradient_direction=”top_to_bottom” shape_divider_position=”bottom” bg_image_animation=”none” parallax_bg=”true” parallax_bg_speed=”fixed” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” advanced_gradient_angle=”0″ gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/6″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” gradient_type=”default”][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2\/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_custom_heading text=”FREQUENTLY ASKED QUESTIONS” font_container=”tag:h3|text_align:center|color:%23000000″ use_theme_fonts=”yes”][divider line_type=”No Line” custom_height=”24px”][toggles style=”default” border_radius=”10px”][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”Where do I find my pin code?”][vc_column_text text_direction=”default”]Please find your PIN Code printed inside the pack.[\/vc_column_text][nectar_video_player_self_hosted video_mp4=”https:\/\/staging1.sleemanpromo.ca\/apple\/files\/2024\/05\/Pack-Opening-Animation_v2.mp4″ align=”center” player_functionality=”default” hide_controls=”yes” loop=”yes” autoplay=”yes” video_loading=”default” border_radius=”none” box_shadow=”none” advanced_gradient_display_type=”linear”][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”The form wont accept my phone”][vc_column_text]Please select from the country selection<\/strong>, or add a 1<\/strong> at the beginning of your phone.[\/vc_column_text][vc_column_text][\/vc_column_text][\/toggle][toggle color=”Default” heading_tag=”default” heading_tag_functionality=”default” title=”My pin is not be accepted.”][vc_column_text]Please upload an image of your PIN code in the form below. We will help confirm the correct values of the PIN code. Some common values that are hard to read may be 0\/O, 1\/I, U\/V, 5\/S, etc.[\/vc_column_text][vc_column_text][\/vc_column_text][\/toggle][\/toggles][divider line_type=”No Line” custom_height=”24px”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all” css=”.vc_custom_1712760818009{background-color: #ffffff !important;border-radius: 10px !important;}”][vc_column_inner column_padding=”padding-6-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#ffffff” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”large_depth” column_border_radius=”10px” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_custom_heading text=”Customer Support” font_container=”tag:h3|text_align:center|color:%230a0a0a” google_fonts=”font_family:Noto%20Sans%3Aregular%2Citalic%2C700%2C700italic|font_style:700%20bold%20regular%3A700%3Anormal”][vc_raw_html]JTVCd3Bmb3JtcyUyMGlkJTNEJTIyMTc4MSUyMiU1RA==[\/vc_raw_html][divider line_type=”No Line” custom_height=”16px”][nectar_cta btn_style=”underline” heading_tag=”h6″ button_color=”default” button_border_thickness=”0px” link_type=”regular” alignment=”center” alignment_tablet=”default” alignment_phone=”default” display=”block” display_tablet=”inherit” display_phone=”inherit” icon_family=”none” link_text=”Back to Giveaway” url=”sleemanpromo.ca”][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/6″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

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